In the years ahead we must get beyond numbers and the language of mathematics to understand, evaluate, and account for such intangibles as learning, intellectual capital, community, beliefs, and principles.

The real problem of humanity is the following: we have paleolithic emotions; medieval institutions; and god-like technology. And it is terrifically dangerous, and it is now approaching a point of crisis overall

A growing tension exists between emotion, artistry, creativity & intuition, and the technocratic rationality of our organisations and institutions

Alternative ways of organising are possible - but will almost certainly require a shift in power structures and control. That’s when things can grind to a halt

Listening is at the source of all great leadership. A key source of leadership failure is lack of listening.